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Magazine Honors Fairfield University ITS Department

Fairfield University's IT department was honored as a "model of efficiency" by University Business magazine.
Fairfield University's IT department was honored as a "model of efficiency" by University Business magazine. Photo Credit: File

FAIRFIELD, Conn. --  Fairfield University’s information technology services department has been recognized as a “model of efficiency” by University Business magazine in its summer 2014 issue.

Fairfield’s award centered on addressing the efficiency of the university’s technology help desk. To improve efficiency, Fairfield’s ITS department, over the course of summer 2013, completely relocated its technology help desk to the main floor on the library.

In January 2014, Fairfield also purchased a site license for Lynda.com, which provided access to video training on a wide range of software programs and applications, including Excel, Java and Word for Mac.

“A primary focus of Fairfield University’s ITS department is improving the overall technology landscape on campus,” Paige Francis, Fairfield University CIO, said in a statement. “For our students to excel and remain competitive, the relationship between technology, higher education and education itself needs to be seamless. This award validates Fairfield University’s efforts and demonstrates that we are on track to becoming one of the leaders in this area.”

Fairfield University is just one of nine colleges and universities nationwide acknowledged for using innovative approaches in streamlining higher education operations through technology and/or business process improvements.

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